Disclosures

Notice of Privacy Practices

Electronic Records Disclosure

I keep and store records for each client in a record-keeping system. This system is cloud-based, meaning the records are stored on servers connected to the internet.

Here are ways the security of these records is maintained:

  • HIPAA Business Associate Agreement with Acuity Scheduling
  • secure data center controls and physical protections
  • technical safeguards to reduce unauthorized use or disclosure

I also maintain my own security measures for devices used to access records:

  • On computers: firewalls, antivirus software, passwords, and disk encryption
  • On mobile devices: passwords, remote tracking, and remote wipe

Important limitations:

  • No system security can be guaranteed absolutely.
  • Certain workforce members at Acuity Scheduling (such as engineers or administrators) may be able to access records to maintain the system.
  • As a HIPAA Business Associate, Acuity Scheduling is legally required to train staff on proper handling of confidential records and to prevent misuse or unauthorized disclosure.
  • Transaction logs may be retained for system integrity and security audits.

AI Disclosure

I do not use any session recording or AI (artificial intelligence or language learning machines) during sessions or in creation of client records.

GFE Disclosure

You have the right to receive a Good Faith Estimate explaining expected costs for medical and mental health care.

Under federal law, providers must give uninsured or self-pay clients estimates for non-emergency services, including psychotherapy. You can request an estimate before scheduling. If billed at least $400 above the estimate, you can dispute the bill.

For questions about this right, visit www.cms.gov/nosurprises.

Melanie Cauble is not contracted with any insurance plans. Some or all amounts paid might not count toward your insurance deductible or out-of-pocket limit.

Since the length of therapy varies, estimates may show per-session costs for one to 52 sessions, and the estimate is valid for 12 months. Advance notice is given for fee adjustments.